Terms & Conditions

1. General Information

  • Alepe is an Indian brand offering skincare products through its online platform.
  • These terms and conditions govern your use of our website, including all transactions and interactions.

2. Eligibility to Use

  • To make a purchase on Alepe, you must be at least 18 years old or have parental/guardian consent.
  • By accessing the website, you confirm that you are legally capable of entering into binding agreements under Indian law.

3. Product Information

  • Alepe ensures accurate representation of its products on the website. However:
    • Actual product colors and packaging may vary slightly due to differences in screen displays or updates in packaging.
    • All product descriptions, usage instructions, and benefits are for informational purposes and do not replace professional advice.

4. Usage Disclaimer

  • Skincare products may cause allergic reactions or vary in effectiveness based on individual skin types.
  • Customers are advised to:
    • Perform a patch test before using any product.
    • Discontinue use if irritation or adverse reactions occur.
  • Alepe will not be held liable for any skin reactions or outcomes resulting from misuse or failure to follow the recommended guidelines.

5. Pricing and Payments

  • All prices are listed in Indian Rupees (₹) and include applicable taxes.
  • We accept payments through secure online payment gateways and Cash on Delivery (COD) with additional charges as mentioned in our Shipping Policy.
  • Alepe reserves the right to revise product prices and offers without prior notice.

6. Order and Cancellation Policy

  • Orders are confirmed only after successful payment or COD confirmation.
  • Customers can cancel their order before it is shipped. Once shipped, cancellations will not be accepted.

7. Returns, Refunds, and Credit Notes

  • Refer to our Return and Refund Policy for detailed information.
  • Alepe reserves the right to reject returns or refunds if the conditions mentioned in the policy are not met.

8. Intellectual Property

  • All content on this website, including text, graphics, images, and logos, is the intellectual property of Alepe.
  • Unauthorized use, reproduction, or distribution of our content without prior written consent is prohibited.

9. Limitation of Liability

  • Alepe is not responsible for:
    • Delivery delays due to unforeseen circumstances.
    • Loss or damage caused by incorrect usage of our products.
    • Website outages or technical issues beyond our control.

10. Privacy Policy

  • Your personal information is processed in accordance with our Privacy Policy.
  • By using our website, you consent to the collection, use, and storage of your data as described therein.

11. Governing Law and Dispute Resolution

  • These terms and conditions are governed by the laws of India.
  • In the event of a dispute, it shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The venue for arbitration will be [Your City], India.

12. Updates to Terms and Conditions

  • Alepe reserves the right to update or modify these terms and conditions at any time without prior notice.
  • Changes will be effective immediately upon being posted on the website.

13. Contact Information

For questions or concerns regarding these terms and conditions, please contact us at:

  • Email: contact@alepe.in
  • Phone: +91 93026 08539